Aravind Eye Hospital Case Study Example | Topics and Well Written Essays - 750 words

Aravind Eye Hospital - Case Study Example Though faced with challenges, it surpasses every expectation of quality, responsiveness and dedication by the people involved (Rangan 1993). Question 1 It is pretty much obvious that Aravind Eye Hospital had been successful so far in what was envisioned as its mission and objective. Dr. V was inspired by Mahatma Gandhi and Sri Aurobindo which propelled him to come up with an eye hospital delivering quality eye care at reasonable rates. The success of any mission can be attributed to two factors- the commitment and influence of the initiator of the idea and the people who help realizing the process through their tasks, activities and efforts. In this light, Dr. V’s role can be considered to be of a leader and guide and practicing what he preaches. Even after suffering from acute arthritis, he continued performing eye surgeries which demonstrates his zeal and interest to serve the society and this only infuses the needed motivation in his staff. His involvement in the registrati on process, trying to further the concept of the hospital to other far off regions and willingness to reach every nook and corner of the world in eliminating blindness demonstrates clear leadership and envisioning abilities of Dr. V which is the cornerstone to the hospital’s success. ... Question 2 The quality of service at both the free and the paying hospital exceed expectations. With qualified surgeons, trained nurses, imported and state-of-the-art equipments and involved customer service count for the unimaginable success level of the hospital. Though price feature remains a distinguishing factor of quality between the free and the paying hospital, yet instances of higher variation seemed less. The complete process of testing and screening is similar in both the facilities. Moreover, shifts of nurses and staff are rotated in both the free and paying hospital so that no discrimination in quality or care giving can be made. Regular training sessions for staff and visits from qualified ophthalmologists and professionals further identifies any discrepancies in the hospital processes and eliminates chances of quality defects. Especially at free hospital, high quality is obvious from the fact that nurses and attendants manage the crowd and answer to the queries of poor villagers which is more like comforting them and make them feel at home which is the biggest instance of quality service. Informal chit-chat at operation table removes anxiety of the patient which again proves the dexterity of Aravind surgeons and staff in attending to even the minutest details which actually comfort nervous patients and count towards quality care. Currently, only family members of Dr. V are involved in the entire hospital management which is in some or the other way limiting the scope and expertise level of the hospital. This should be done away with by recruiting other competent and qualified professionals from other regions and sectors. Question 3 The satellites hospitals of Aravind are

Business Social Responsibility Essay Example | Topics and Well Written Essays - 3250 words

Business Social Responsibility - Essay Example As the attitude of society concerning the commercial activities began to change with the beginning of 19th century, it led to gradual growth of capitalism and strengthening of corporate potency. The businesses were allowed to utilise fully the resources of society for the generation of uttermost profit. Thus, the corporations exploited their employees, customers and suppliers without any due considerations for social welfare. Luthans et al. (1990) illustrate that businesses assumed no specific social responsibility in that era and remained concerned with maximisation of economic gains without respite. They also elaborate that the situation aggravated when firms entered into competition with each other in the pursuit of market supremacy and wealth maximisation. The most important factor contributing to the precipitation of corporate barbarism in the 19th century was the fact that there happened to be minimal or negligible government regulation over the corporations that led to a socially irresponsible behaviour on the part of businesses. Hence, the society soon lost trust in capitalism and economic instability cam to prevail at a wider scale. Luthans et al. (1990) explain that the notion that businesses should be regulated by government for socially responsible behaviour emerged and uprose soon after that, which led to the imposition of government restrictions on corporations concerning social responsibility. The infliction of laws and regulations for the perpetuation of social responsibility among the corporations led to the great extent a change in the attitude of corporate world towards society. These laws initially prevented the businesses to cause any harm or damage to the society during its course of profit maximisation. Hence, government regulations seem to have played a great role in bringing about this 'socially responsible' behaviour, rather than the pure intention of social and human welfare on the part of the corporations. In the modern era, the concept of social responsibility evolved into the 'corporate social responsibility', which is a further enhanced concept embodying much more responsible behaviour than is required by law. Businesses should not only refrain from afflicting any harm to society as restricted by law, but also endeavour and strive within its possible capabilities for the betterment of society and the individual altogether, even when it is not circumscribed in its legal requirements. Bloom and Gundlach (2001, p142) as pinned down the term 'corporate social responsibility' as, "The obligations of the firm to its stakeholders; people and groups who can affect or a who are affected by corporate policies and practices. These obligations go beyond legal requirements and the company's duties to its shareholders. Fulfilment of these obligations is intended to minimize any harm and maximize the long-run beneficial impact of the firm on society" Thus, in this definition, the social responsibility of business encompasses a wider spectrum of a firm's responsibility. It leads a

Write a paper which reflects your understanding of the relation Essay

Write a paper which reflects your understanding of the relation between religious views of creation and the way that humans based on these views think - Essay Example The definite stand of Christian left for instance, is to go for same-sex marriage, has become controversial, contrary to the Christian right’s beliefs, but this group has remarkable explanation appealing to the human intellect and reason for justification. According to the Christian left, God has created everyone equal and it is the ultimate goal of Jesus Christ to liberate the oppressed and give freedom to those who are in bondage of sin. From their own interpretation of some Biblical texts associated with this thought, Christian left remakably reflected that Jesus would want to end the oppression against the third gender, and so legalizing the same-sex marriage as they believe would substantially end the repression against the homosexuals. Christian views nowadays are therefore trying to create a way to justify the human actions, unlike from the past which the literal interpretation of the Bible was most likely emphasized. Today, Christian views are still remarkably placing higher authority on God’s Word, but some views are susceptible to create justification leading to the belief system that is highly intellectualize and rich in substantial reasons. However, no matter how diverse these doctrines are, Christians have been united with the basic idea that God from the start would want to ensure a good plan for his creation, but as the humanity failed, he wants restoration and this was made possible through the death of Christ at the cross. This is the basic foundation of the Christian belief, as Christians remain to believe that God is the ultimate creator and source of everything. Furthermore, as creator of all things, God allows calamities at present to inflict remarkable consequences and pains on the humanity. A Christian view concerning this may lead to the very characteristic Jesus would want to show to the mankind. With his

State Policing Assignment Example | Topics and Well Written Essays - 250 words

State Policing - Assignment Example Needs such as slave trade and use of slaves established need for policing to initiate transitions in policing that politics widely influenced. These also initiated reforms that aimed at ensuring professionalism in the police force (SAGE, n.d.). Existence of a decentralized policing system is however traced to the colonial period, 1600- 1840. Changes in social and economic factors together with corruption that existed among politicians and in the localized police led to transitions in the political era, 1840-1930 (Vodde, 2009). This period experienced establishment of state police departments such as in Pennsylvania and creations in other states (Sarre, Das, & Albrecht, 2005). The reform era then followed, with changes at local levels until the 1980s when community policing emerged and enhanced localization (Vodde, 2009). The Pennsylvania police agency is an example of state policing. State policing is used in law enforcement through establishment of state police agency and mandating the agency o enforce law, ensure order, and investigate crimes (Sarre, Das, & Albrecht,

Overview of Media Specialty Essay Example | Topics and Well Written Essays - 2000 words

Overview of Media Specialty - Essay Example ound television as an adjunct of long distance telephony, enabling the user to see the person with whom he converses; pubic booths giving such service were erected in a number of German cities in 1938 by the Post Office Department (Eddy, 1950). A more important application of cable television promises to be its employment for the surveillance of industrial processes in locations not readily accessible to human beings. Early developments of television began on its first attempts at television date from the discovery that the magnitude of electric currents passing through crystalline selenium could be controlled by the amount of light falling on it. Television was invented by the American inventor G.R. Carey in 1875 when he devised a system in which the image of the scene to be transmitted was projected on a rectangular array of selenium cells, each of which was connected to a light bulb in a corresponding array by a pair of wires (Fink, 1975). Essentially, the same idea is employed beginning 1960s in the operation of animated cartoon advertisements. In 1880, the French electrical engineer, Maurice Leblanc, added the second common feature, namely the transmission of the signals from successive picture elements in sequence through a single electrical channel (Zworykin, 1978). A practical method of realizing Leblanc’s suggestion was devised by the German television pioneer, Paul Gottlieb Nipkow in 1884. Nipkow, employing a single photosensitive cell, placed a rotating disk with a series of holes equal in area to a picture element, arranged along a spiral in front of the cell and projected the scene on it (Fink, 1975). Nipkow’s invention was followed by numerous other ingenious mechanical scanning devices, primarily designed to increase the optical efficiency of the television system. However, it was only Lee De Forest who succeeded in obtaining usable television pictures in 1907, with De Forest’s invention of the amplifying tube. After this, the

Break an un written rule of comunication Essay Example | Topics and Well Written Essays - 750 words

Break an un written rule of comunication - Essay Example Contravening these rules usually leads to conflict between the communicating parties, especially when inappropriate body language is offensive, inconsequentially seductive, or abusive. A person must always turn to the door and wait until his or her floor is reached upon entering an elevator, stands as one of the rules. Moreover, when a person is sitting across other people, he or she should not look at them for more than two seconds. These rules are some of the unwritten rules that people must always respect. In this case, the paper provides my personal experience in which I broke one of the unwritten rules of nonverbal communication while working at a grocery store. Nonverbal communication should be conscious and purposeful. It should not go against ethics, respect the privacy of other people, and articulate the intended message without digressing. In my case, I happened to break one rule of nonverbal communication when I was attending to a customer who had visited the grocery store. As an attendant at the grocery store, I am always so alert that I see a customer that visits the store. On the fateful day, a male customer came to buy some commodities. From afar, he was adorned in a black designer suit that displayed his great body with his skin tone beaming with freshness. I was so quick to notice his looks even before he reached the store. My eyes were glued to him from the moment he alighted from his car to the time he reached the grocery store. I had given a sufficient amount of time with a stern look that depicted my admiration. He sashayed to the store and was in need of some commodities. At this point, I had already broken the rule of looking at a person directly for more than two seconds. We had locked eyes, and I looked at him for more than 20 seconds. He frowned and looked at me with sharp eyes perhaps wondering why was looking vacantly into his eyes and outfit. I felt that the man was offended since the look he gave me displayed his dismay,

Employee Empowerment Essay Example | Topics and Well Written Essays - 2750 words

Employee Empowerment - Essay Example This implies that lower level managers and supervisors are expected to implement decisions made by top-level managers, which increases rigidity. Employees of the company are expected to follow strictly their supervisors and managers decisions without question. According to the employees, delegating some decision-making powers to them would enable them act promptly to improve the efficiency and manufacturing processes of the company for better performance. However, due to the bureaucratic nature of the company, the managers and the supervisors deny the employees such powers. The overall effect has been that the employees of the company are demoralized resulting in high labor turnover and subsequently the poor performance of the company in terms of productivity. It is based on this situation that the employees of this organization have made an appeal that they be reasonably empowered. Current Literature about Employee Empowerment Employee empowerment is a subject of great concern to bu siness and human resource managers. Employee empowerment refers to the strategy or philosophy that involves allowing workers to make decisions that affect their work according to Linda (1997, p.202). Bowen and Lawler (1995, p.35) on the other hand define employee empowerment as the act of enhancing employees’ involvement in organizational processes and decision-making. It basically involves delegating some decision-making powers to employees on matters affecting their jobs so as to ensure that organizational goals are achieved. Some of the ways of empowering employees include: allowing employees to take part in the decision-making process, delegating powers to them and offering them leadership positions (Wooddell 2009, p.16). Employee empowerment can be used to improve productivity, performance, service quality, customer and employee satisfaction, and the efficiency of an organization. Demirci and Erbas (2010, p.143) argue that companies need to manage and improve their emplo yees’ performance. This is achievable through empowerment. Empowerment, according to Demirci can be formulated through by considering four main dimensions namely: knowledge, power, information, and rewards. Alternatively stated, empowerment is the product of the four elements, information, knowledge, power, and reward. The dimensions are derived by taking into consideration the power of empowerment in enhancing the efficacy of employees. Lack of any one of the four elements might lower the overall degree of empowerment according to Shulagna (2009, p.49). Organizations now widely appreciate the fact that bureaucratic leadership in which where decision-making is squarely placed on the hands of top-level managers hampers flexibility and timely execution of duties down the line. On the other hand, it has been established that placing all decision making responsibility on the hands of lower level employees is a recipe for chaos and purposeless conflict (Bowen and Lawler 1995, p.78 ). Taking note of these facts, it is crucial for organizations to ensure that employees are engaged in decision-making by being empowered. The organization needs to develop a culture where employees are given the right to participate in decision-making especially on issues touching on their work. This will help in improving the effectiveness of the organization. Bowen and Lawler (1995, p.80) note that employee empowerment is an extremely powerful tool that organizations in the modern business environment need to implement as a way of improving their performances. One of the main results of employee empowerment is job satisfaction according to Wooddell (2009, p.15). Studies have shown that employee empowerment has a direct relationship with job satisfaction. In this regard, empowerment increases the satisfaction